Frequently Asked Questions
Place your order on our website www.vrikshaveda.com
You can DM us on Instagram (@vriksha_veda) or WhatsApp us on (9354900688) for enquiry.
Our delivery charges are Rs.60/- on prepaid orders and Rs.100/- in case of Cash on Delivery.
Shipping is free on all Prepaid orders above Rs.499/-.
We work with almost all courier partners in India. We ship through DELHIVERY, BLUEDART, DTDC, FEDEX, EKART, PROFESSIONAL. For areas unserviceable through them we ship through INDIA POST.
We usually dispatch orders in 1-2 working days and it will take 4-5 days next to that to deliver your parcel (depends on your pin code).
Once your order is shipped, we will send you the Tracking Details on your Email ID.
Products cannot be returned or exchanged in any circumstance. If you have a product loss like spillage or breakage of the container, we will replace the product for you if you send us images within 24 hours of delivery.
WhatsApp us on 9354900688 with your order details. We will get in touch with you within next 24 hours.
Apply the small quantity of product to the inner side of your elbow or behind your ear lobe. Wait for at least an hour, if you see any kind of allergic reaction like redness or itchiness. Do not use the product.
A Humble Request
We humbly request you to accept your COD orders after placing your orders from a Small Business like ours.
If you don’t accept COD orders:
- Our packaging efforts goes waste.
- We pay extra money to courier partners not only for dispatch but also for return.
- It really breaks the trust.